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Welcome to JaimaMart!

The portal and its corresponding mobile application (collectively, “JaimaMart”), is managed and operated by Charvic Health Care Limited. Any natural or legal person who accesses and/or uses JaimaMart in any manner or uses any current or future service or functionality or offer made available on JaimaMart (“Service ”) will be subject to these terms and conditions for use of JaimaMart (“ Terms of Use”), as updated from time to time and such terms, guidelines and conditions as may be applicable to such Service (“ Service Terms”). If these Terms of Use are inconsistent with such Service Terms, the Service Terms will control to the extent of such inconsistency with respect to the applicable Service.

These Terms of Use constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures. Please read these Terms of Use carefully before using or accessing JaimaMart or availing any Service. By using the JaimaMart or availing any Service, you signify your agreement to be bound by these Terms of Use.


You agree and acknowledge that JaimaMart is an online platform that enables you to purchase the products listed on JaimaMart at the indicated price at any time from the serviceable locations . Except where we are the seller of the relevant product on JaimaMart , you agree and acknowledge that we are only a facilitator and are not and cannot be a party to or control in any manner any transactions on JaimaMart . Accordingly, such contract of sale of products on the website shall be a strictly bipartite contract between you and the sellers on JaimaMart .


Only persons who can enter into legally binding contracts as per Indian Contract Act, 1872, i.e. persons who are 18 years of age or older, are of sound mind, and are not disqualified from entering into contracts by any law, can use and access JaimaMart . If you are a minor i.e. under the age of 18 years, you may use JaimaMart only with the involvement of a parent or guardian.


3.1. In order to use JaimaMart and avail the Services, you will have to register on JaimaMart. Registration is a one-time process and is free of cost. You may register in one of the following ways:

3.1.1. By creating a JaimaMart account: You can register by providing relevant information, such as your name, gender, and such other details relevant for creating an account. Your login ID and password will be created basis the information provided by you, which you can use to access your JaimaMart account at any time.

3.1.2. By using a third-party account: You may use the login credentials from any third-party accounts maintained by you, as identified by JaimaMart (for example, Google or Facebook). If you use such third party account, you will also be subject to specific terms and conditions applicable to such account, as may be imposed by the relevant third-party.

Your credentials shared by you at the time of registration and your JaimaMart login ID and password are referred to as “ Account Information”.

3.2. You are solely authorized to operate the account created by you. Consequently, it is your responsibility to maintain the confidentiality of the Account Information and for restricting access to your computer/mobile/other similar devices to prevent unauthorized access to your account. You will at all times keep your Account Information current and accurate. You can access and update much of the Account Information you provided us with in the ‘Your Account’ area of the website.


4.1. You understand that once you have shared your Account Information and successfully registered on JaimaMart , you may receive SMS or email notifications from JaimaMart relating to your registration and transactions on JaimaMart .

4.2. You may also receive such notifications regarding any marketing / promotional activities that maybe available on JaimaMart from time to time. By sharing your Account Information and registering on JaimaMart and/ or verifying your contact number with us, you explicitly consent to receive marketing/ promotional communications (through call, SMS, email or other digital and electronic means) from us and/or our authorized representatives regarding any new services or offerings, even if your contact number is registered under the DND/NCPR list under the Telecom Commercial Communications Customer Preference Regulations, 2018.

4.3. JaimaMart may also send notifications and reminders with respect to the Services on JaimaMart . While Reliance endeavors to provide these notifications and reminders to you promptly, JaimaMart does not provide any guarantee and will not be held liable or responsible for any failure to send such notifications/reminders to you.

4.4. You can unsubscribe / opt-out from receiving marketing/ promotional communications, newsletters and other notifications from JaimaMart at any time by following the instructions set out in such communications.